Legal & risk
Contracts reviewed in hours, with lawyers on the judgement calls.
At a glance
A customer strikes out the liability cap in a services agreement.
- Deployed AI
Two to three days in the queue
Lawyers review every clause
- Operational AI
Hours, not days
AI handles standard terms; lawyers take the judgement calls
Illustration
What matters
What legal and risk teams are judged on.
Turnaround
Contracts back to the business in hours, not days.
Consistent positions
Every reviewer applies the same playbook.
Visible risk
Obligations, renewals and exposures tracked, not buried.
Safe AI across the business
Clear rules and records for every AI system in use.
Walkthrough
The same request, three ways.
The request
ContractSales, deal desk
Customer redline: master services agreement
The customer removed the cap on liability for data breaches.
Annual value £180,000; signature wanted on Friday.
Autonomy level 1
Deployed AI
A chat assistant. Someone asks, it answers, people do the rest.
- A person types
Is this limitation of liability clause acceptable? [clause pasted]
- AI replies
The clause caps liability at fees paid in the last 12 months but excludes data breaches from the cap. This may expose you to significant risk. You may want to consult a lawyer.
- Person
Lawyer. Compares it with the playbook, drafts fallback wording and emails sales.
3 steps · one to a person · two to three days in the queue
- How long
- Two to three days in the queue
- Who does the work
- Lawyers review every clause
- What keeps it safe
- None: no link to your playbook
- What goes to people
- Everything
Autonomy level 2
Specialised AI
It works from your data and tools and prepares the work. A person approves.
- Trigger
The redline arrives in the legal intake queue.
- Tools
playbook.positions("limitation of liability") · contracts.compare("MSA v3", redline)Returned: Standard: a cap at 12 months' fees. Fallback: data breaches capped at three times annual fees. Walk away: unlimited liability.
- AI replies
Three changes. Two are within the playbook. Uncapped data breach liability is a walk-away position, so the fallback is drafted with a plain-English note to sales.
- Person
Lawyer. Reviews the redline and approves it.
Approved - Action
Redline returned to sales.
5 steps · one to a person · about 30 minutes of a lawyer's time
- How long
- About 30 minutes of a lawyer's time
- Who does the work
- AI reviews against the playbook; lawyers approve
- What keeps it safe
- Every position traced to the playbook
- What goes to people
- Every contract
Autonomy level 3
Operational AI
It runs the process within set limits, logs every step and hands people the exceptions.
- Trigger
Every contract and every amendment.
- Rule
Accept automatically only terms inside the playbook, and only below the agreed deal value.
The legal floor always stands: liability for death or personal injury caused by negligence, and for fraud, cannot be excluded.
- Action
Low-risk contracts approved the same day; obligations and renewal dates logged.
- Person
Exception: goes to a person
Lawyer. This redline is outside the playbook and above the deal value, so a lawyer sends it back with the fallback.
Sent back - Record
[16:30]Every position, approval and version kept.
- Report
Monthly: turnaround, the positions most often negotiated, and obligations coming due.
6 steps · one to a person · hours, not days
- How long
- Hours, not days
- Who does the work
- AI handles standard terms; lawyers take the judgement calls
- What keeps it safe
- Playbook limits, a deal value limit, an approval log
- What goes to people
- Anything outside the playbook or above the value
Controls
- Owner
- General counsel
- Measure
- Turnaround and share within the playbook
- Limit
- Playbook terms under the agreed value
- Log
- Every position and version
- Fallback
- Contracts queue for lawyers
- Stop
- Send everything to lawyers in one switch
Illustrative: names, figures and timings are invented.
Where to start
Processes that pay back first.
2Automate with approval
Contract review against your playbook
Lawyers approve any departure.
3Run with exceptions
NDAs and standard terms
Approved within the playbook.
3Run with exceptions
Obligation and renewal tracking
Alerts before dates pass.
2Automate with approval
Regulatory and policy monitoring
Changes summarised for review.
2Automate with approval
AI register and risk assessments
For every AI system in the business.
1Assist
Disputes and new advice
Lawyers lead; AI researches.
What we build and run
Built in your systems, run with your team.
- Contract review that follows your playbook
- Obligation and renewal tracking
- An AI register, policies and risk assessments for the business
- Controls designed for UK GDPR, and the EU AI Act where it applies
What we measure
Numbers you already track.
- Contract turnaround
- Share approved within the playbook
- Obligations missed
- AI systems registered and assessed
- Lawyer hours on routine work
The Academy
Learn to run it yourselves: the Legal & risk track.
Review and draft with AI, and set the rules for everyone else.
Being built